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Returns & warranty

Stock garments can be returned or exchanged within 30 days, unworn and with tags. Decorated items are made to order and can't be returned unless the fault is ours.

Undecorated stock.Within 30 days of delivery, unworn and with original tags — we'll exchange the size or refund the garment cost.

Decorated & made-to-order.Because these carry your logo we can't resell them, so they're non-returnable unless the decoration or garment is faulty.

Faults & warranty.Manufacturing or decoration faults are covered — tell us within 30 days and we'll repair, replace or refund.

To start a return, email admin@ale.com.au with your order number.