Help
Returns & warranty
Undecorated stock.Within 30 days of delivery, unworn and with original tags — we'll exchange the size or refund the garment cost.
Decorated & made-to-order.Because these carry your logo we can't resell them, so they're non-returnable unless the decoration or garment is faulty.
Faults & warranty.Manufacturing or decoration faults are covered — tell us within 30 days and we'll repair, replace or refund.
To start a return, email admin@ale.com.au with your order number.
