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Shipping policy

Made in Toowoomba and dispatched Australia-wide. Stock orders leave daily; decorated orders ship once your digital proof is approved.

Undecorated stock. In-stock garments are picked and dispatched on business days, typically arriving within 2–7 business days depending on your state.

Decorated orders.Production starts once you approve the ~24-hour digital proof. Lead time depends on run size and decoration method — we'll confirm a date with your quote.

Freight.Calculated at checkout by weight and destination. Bulk and trade orders may qualify for freight pricing — we'll note it on your quote.

Need a delivery date locked in? Email admin@ale.com.au with your order number.